We take security very seriously at Carnival. If you’re a tech guru & you have found an issue which has a real-world impact, you can report it to [email protected] with these details:

  1. Steps to reproduce the bug/issue.
  2. Your web browser/mobile browser’s name and version.
  3. Screenshot/screencast (if any).

If you think that your Intellectual Property Right has been infringed by any of our sellers, you can send us an email to [email protected]

Your password for Carnival Plaza is the same as your password for Carnival Internet. If you want to change the password for both call our 24/7 contact center, 09612-363693 Or login to selfcare and select change password option

To change or edit your delivery address login to Carnival and update from address edit option

Your password for Carnival Plaza is the same as your password for Carnival Internet. If you do not remember the password please call our 24/7 contact center, 09612-363693 to retrieve your password

To shop from Carnival Plaza, you must be a user of Carnival Internet. Get Carnival Internet now? Visit: https://carnival.com.bd/carnival-family/ or call 09612-363693

Please get in touch with us so we can make things right. You can reach our team 24/7 under [email protected] or you can call us on 09612-363693.

Carnival delivers across Bangladesh.

Yes, for all items delivered by Carnival you can open the Carnival packaging to check the contents inside. Keep in mind that any sealed items inside cannot be opened before accepting delivery.

Yes! Your parcel can be delivered to any address convenient for you. Just enter your preferred address as your ’shipping address’ before checking out.

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