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Read moreHow long would you require to setup your connection at my home/office?
Within our coverage areas, it takes us up to maximum 3 days for Dhaka and maximum 5 days for Chittagong to complete our entire setup and make the connection go live.
Read moreWhat are the documents required to purchase internet package?
To connect you successfully, as per regulatory guidelines, we need your 2 copy PP photos, Photocopy of NID and Filled-up Subscriber Acquisition Form (SAF)
Read moreIf I want to change locations for an existing connection, do I need to pay extra charges?
If you want to change the location of your existing connection, then you just need to pay the installation fee which is 1,000 tk.
Read moreIs the connection Shared / Dedicated?
Our connection will provide GUARANTEED SPEED with full duplex technology. Full duplex refers to the transmission of data in two directions simultaneously. For ‘DOZE’ 10 Mbps connections, a minimum of 10 Mbps will be ensured both in Upload and Download.
Read moreWould we be able to download torrents and use P2P software?
Yes, you can download torrents and use P2P software as well.
Read moreWhat happens when the monthly data volume runs out?
Once you finish using the data as per the package, you can purchase the following re-fill packs: Bundle Volume (GB) Price (BDT) 1 10 347 + 15% VAT = 399 Tk 2 20 695+ 15% VAT = 799 Tk
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